Refund & Shipping Policy
Refund Policy
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. If you receive a damaged or incorrect item, please contact us within 48 hours at [email protected] with a photo of the issue, and we will work to resolve it.
Shipping Policy
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Orders are processed within 3-7 business days.
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Shipping times vary depending on your location. Please allow 3-5 busy days for delivery.
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We are not responsible for lost, stolen, or delayed packages.
Local Pickup (Savannah, GA)
Local Pickup – Savannah, GA
Choose this option at checkout if you’re in Savannah and want to pick up your order locally.
Once your order is packed and ready, you’ll receive a text or email with the pickup address and available pickup times.
Pickup location is in the Savannah area. Exact address is only shared after your order is confirmed and is ready.
By purchasing from Beautiful Soul & Divine Light Collections, you agree to these policies.
For any concerns, email us at [email protected].